4connect is built by the team at contactSPACE.
Our team, led by founder and CEO David O’Leary, has a wealth of experience developing software solutions that enable organizations to make efficient, compliant outbound contact.
We help our customers make millions of outbound calls each month, across North America, Europe, and the Asia-Pacific. Our team has experience working with financial services organizations, government organizations, NGOs, universities, business process outsourcers, and many other industries.
Our customers range from large enterprises, to medium-sized businesses, to SMEs. We know that different organizations have different levels of technical expertise in-house, which is why we offer development and consulting services – helping you deploy Amazon Connect faster, with less risk.
Our solutions are designed to be as intuitive as possible for the end user. Right out of the box, 4connect is easy for your agents, team leaders, and admins to learn, allowing you to begin making effective outbound contact almost immediately after deployment.
4connect also has extensive experience building contact centre solutions using Amazon Web Services. We know AWS architecture inside-out, and can help you use Amazon Connect with other AWS products, such as AWS Lambda.
Our organization is also ISO 27001 certified, meaning we use a rigorous framework of policies and procedures to maintain and promote information security, and the confidentially of customer data.
Our team is also behind 4flex, the outbound dialing solution for Twilio Flex.
Level 9, 1 Chandos Street
St Leonards NSW 2065